About Us

Welcome to Raïsa Hair Co

At Raïsa Hair Co, we believe that hair is more than just style. It’s confidence, identity, and self-expression. We specialize in premium bundles and wigs, crafted with care and designed to meet the highest standards of quality.

Our journey started with a passion for hair and a love for enhancing natural beauty. What began as a small idea, supplying hair to friends and family, quickly grew into a trusted studio known for quality, consistency, and care. Through dedication and attention to detail, we’ve built a loyal community of customers who believe in our brand and continue to support us.

We became widely recognized for our signature half wigs, a product that set us apart and continues to define our brand. With every collection, we focus on creating pieces that blend beauty with comfort, allowing our clients to feel effortlessly confident every day.

Our vision is simple yet powerful: to redefine beauty by making high-quality hair accessible and empowering. Our goal is to provide products that not only transform looks but also inspire confidence, self-love, and individuality.

At Raïsa Hair Co, we are not just selling hair, we are shaping experiences, building trust, and celebrating beauty in all its forms.

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FAQ

Can I dye the hair?

Yes, our hair is 100% human hair and can be dyed. We recommend professional coloring to maintain the quality and texture.

Do you offer pick-up?

At the moment, it is not possible to pick up your order. All orders are shipped.

Can I straighten the hair?

Yes, absolutely. All of our hair is 100% human hair, which means it can be straightened, curled, and heat styled just like your natural hair.

Do you sell full lace wigs?

No, we currently specialize in half wigs, bundles, and ponytails.

How long does shipping take?

Our processing and shipping time is 7–10 working days (excluding weekends). Once shipped, you'll receive a tracking code via email.

Estimated delivery times after dispatch:

  • Netherlands: 1–2 working days
  • Europe: 2–7 working days
  • Worldwide: 5–15 working days

Please note that international orders may be delayed by customs.

Do I need to pay taxes or customs fees?

Yes, international orders may be subject to customs duties, import taxes, or VAT depending on your country's regulations. These charges are determined by your local customs authorities and are the responsibility of the customer. We recommend checking with your local customs office for more information before placing an order.

How long does international shipping take?

International delivery times may vary depending on the destination. On average, delivery takes 10–15 working days after dispatch. Please note that customs clearance may cause additional delays.

Why doesn’t the hair look like the pictures when I receive it?

The hair is delivered in its natural, unstyled state. For the same look as shown, the hair needs to be washed and styled. Just like natural hair, it requires proper care and technique.

My tracking says “not received by carrier”, what does this mean?

This means your shipping label has been created, but the package has not yet been scanned by the carrier. Updates will follow once it is in transit.